www.att.com  

Michigan Relay Center

 

Bridging the Communications Gap

 

The Michigan Relay Center (MRC) is operated by AT&T on behalf of Michigan's Local Telephone Companies.

 

To reach us dial:  1-800-649-3777 or 711

 

                         

 


HERE'S HOW THE RELAY SERVICE WORKS


For a TTY user:

Dial the Michigan Relay Center toll-free number or 711.  A Relay Representative responds through your TTY printout or display.  Type the area code and telephone number, name or place you are calling and GA (Go Ahead).

The Relay Representative places your call, provides instructions to the called party if necessary, and the conversation begins.

Type your messages on your TTY keyboard.  The Relay Representative voices your messages to the hearing person on the other end of the line.

That person's messages are then typed by the Relay Representative and transmitted to your TTY printout or display.

For a Voice user:

Dial the same number (711) and give the Relay Representative the area code and telephone number you want to call.

The Relay Representative places the call which activates a signal in the called person's home or business.  When he/she answers, speak to the person you are calling.  The Relay Representative types your voiced messages plus background noises and side comments to his/her TTY printout or display and voices his/her typed messages back to you.

CONFIDENTIALITY IS ASSURED.

All relayed calls are held in strict confidence and will not be edited in any way.  Employees at the Michigan Relay Center are forbidden by law from disclosing any information, and no records of conversations are kept.

 

 

 

 

 

Send mail to kl1659@att.com   (Kenya Lowe) or to rx4919@att.com  (Rhonda O'Donnell)  with questions, feedbacks or comments about this web site.
Last modified: 06/16/06

 

 

Upcoming Events

 
Basic Relay                                                           Voice Users                                              Relay Representatives

         TTY/TDD Users                                                       PC Users                                                  Call Procedures

         VCO-Voice Carryover                                             Customer Contact Team                           

         HCO-Hearing Carryover                                          Additional Relay Services                       Customer Profile

                                                                                    
                                                                                          
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  Click here to see more of what AT&T has to offer!

 

Additional Feature Services for Relay Users ... Click here for more information

 

Other Products and Services:

   Your information link to ... E-Michigan Deaf and Hard of Hearing People sponsored by AT&T.  Go to  www.michdhh.org or click  below   

     Deaf and Hard of Hearing Photograph: Closeup of a woman's hand resting on side of her face

                                                                       

 

AT&T Customers ONLY

 

For  hearing, vision, or speech assistive devices please contact HITEC at  800.288.8303 (Voice) or by clicking this link

 

 

Send mail to kl1659@att.com  (Kenya Lowe) or fs2981@att.com (Ferdie Sanchez)
with questions, feedback or comments about this website.

Website Designer:  Kim Darden

Maintained by : Marc Dunn

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