www.att.com  

Michigan Relay Center

 

Bridging the Communications Gap

 

The Michigan Relay Center (MRC) is operated by AT&T on behalf of Michigan's Local Telephone Companies.

 

To reach us dial:  1-800-649-3777 or 711

 

                         

 


Placing calls from your Hearing Carryover (HCO)


If you are speech-impaired, HCO allows you to listen directly to the hearing person.  Follow these steps:

  1. Dial 1-800-649-3777 or 711.
  2. The Michigan Relay Representative (REP) will answer by typing:  MRC REP ### (number) F or M (Female or Male) GA (Go Ahead).
  3. Type (area code, telephone number) HCO GA.
  4. The Rep will acknowledge, dial the number, announce the call and explain relay , if necessary.
  5. After you see the "GA", type your messages on the TTY.  The Rep will voice your message to the other person.  Remember to always type "GA" (Go Ahead) before you pick up the handset to listen to what the other person is saying.*
  6. After the hearing party says "GA", put the handset into the TTY and type back what you want to say.
  7. Continue the process till you are done with the call.
  8. If you initiate the call, you will be asked if you wish to make another call.  Type in your response using the TTY.  You may need to let the Rep know you want to continue using the HCO method.

*These instructions are for persons using a standard TTY and Telephone.

 

 

Upcoming Events

 
Basic Relay                                                           Voice Users                                              Relay Representatives

         TTY/TDD Users                                                       PC Users                                                  Call Procedures

         VCO-Voice Carryover                                             Customer Contact Team                           

         HCO-Hearing Carryover                                          Additional Relay Services                       Customer Profile

                                                                                    
                                                                                          
Home

                                                                          

  Click here to see more of what AT&T has to offer!

 

Additional Feature Services for Relay Users ... Click here for more information

 

Other Products and Services:

   Your information link to ... E-Michigan Deaf and Hard of Hearing People sponsored by AT&T.  Go to  www.michdhh.org or click  below   

     Deaf and Hard of Hearing Photograph: Closeup of a woman's hand resting on side of her face

                                                                       

 

AT&T Customers ONLY

 

For  hearing, vision, or speech assistive devices please contact HITEC at  800.288.8303 (Voice) or by clicking this link

 

 

Send mail to kl1659@att.com  (Kenya Lowe) or fs2981@att.com (Ferdie Sanchez)
with questions, feedback or comments about this website.

Website Designer:  Kim Darden

Maintained by : Marc Dunn

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