Michigan Relay Center

Bridging the Communications Gap

 

The Michigan Relay Center (MRC) is operated by AT&T on behalf of Michigan's Local Telephone Companies.

 

To reach us dial:  1-800-649-3777 or 711

Additional Features for Relay Users..........................

The following services are in conjunction with an FCC order to provide enhancements to Telecommunications Relay Service.  These enhancements intend to improve the overall effectiveness of TRS users and allow for greater flexibility adapting to all individuals with communications needs.

MRC will now be processing calls for:  
HCO to TTY
 TTY to HCO
HCO to HCO
 2-line HCO
VCO to VCO
TTY to VCO
 TTY to TTY users. 

• HCO to TTY/TTY to HCO :  This feature gives individuals with limited speech capabilities the ability to communicate with individuals without hearing or speech capabilities through the MRC.

• HCO to HCO:  This feature is ideal for people who want to type for themselves.  This allows two HCO users to communicate via TTY with each other directly.

• 2-line HCO:  This feature is ideal for a person who can hear some sounds and prefers to type.  Anyone who wishes to use HCO and has conference call or three-way calling can use two line HCO feature by using one line for typing and the other for receiving.

• TTY to TTY:  This feature allows a TTY customer to talk directly with another  TTY customer.

• VCO to TTY:  This feature allows a VCO user to speak to a TTY user through relay.  The rep will type the VCO's words to the TTY user.

• TTY to VCO:  This feature allows a TTY user to speak to a VCO user through relay.  The rep will type the TTY's words to the VCO user.

• VCO to VCO:  This feature allows a VCO user to speak to another  VCO  user through relay.  The rep will type both VCO's users words to both users.

 

 

Upcoming Events

 

Basic Relay                                                           Voice Users                                              Relay Representatives

         TTY/TDD Users                                                       PC Users                                                  Call Procedures

         VCO-Voice Carryover                                             Customer Contact Team                           

         HCO-Hearing Carryover                                          Additional Relay Services                       Customer Profile

                                                                                    
                                                                                           Home

  Click here to see more of what AT&T has to offer!

Additional Feature Services for Relay Users ... Click here for more information

Other Products and Services:

   Your information link to ... E-Michigan Deaf and Hard of Hearing People sponsored by AT&T.  Go to  www.michdhh.org or click  below   

    

                                                                       

 

AT&T Customers ONLY

 

For  hearing, vision, or speech assistive devices please contact HITEC at  800.288.8303 (Voice) or by clicking this link

 

Send mail to kl1659@att.com  (Kenya Lowe) or fs2981@att.com (Ferdie Sanchez)
with questions, feedback or comments about this website.

Website Designer:  Kim Darden

Maintained by : Marc Dunn

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